Refund & Return Policy

At Perlies, we are dedicated to providing premium oral care solutions that support your daily wellness. We recommend using our products for a minimum of 14 days to experience their full benefits. If, after 14 days of use and within our 60-day money-back guarantee, you are not completely satisfied, contact us via our Contact Us page for assistance.

Cancellation Policy

If you need to cancel or modify an order, please reach out within 24 hours of placing it. Once processing begins, modifications may no longer be possible. Cancellation requests made within 24 hours will be refunded within 7 business days.

60-Day Money-Back Guarantee

We believe in the effectiveness of our products, which is why we encourage a 14-day trial period before requesting a return. If you are still unsatisfied within 60 days, you may return the item under our money-back guarantee. Please note that any shipping fees (if applicable) are non-refundable.

To initiate a return, fill out the form on our Contact Us page and include your Order Number or the Name and Email Address used for purchase. Our support team will guide you through the smooth return process.

Damaged Items

We take extra care in packaging to prevent damage. Items are considered damaged if they arrive defective or physically broken. Minor scuffs or dents on packaging that do not affect the product’s function are not classified as damage.

For further assistance regarding returns, refunds, or damaged items, please contact us via our Contact Us page.